Monday, August 25, 2014

The Future still is IT Services


Through the decades of change and innovation that have marked the history of information technology, one constant has remained, according to a 30-year veteran of the IT industry.
“Your future lies where it has always been,” Howard M. Cohen told attendees at the CompTIA IT Services and Support Community Monday at ChannelCon. “It’s your services. The opportunities have always been in the things that you can do for your customers.”
Cohen spoke to the IT services crowd on “Tomorrow’s Tech” and what it means for IT services businesses.
First and foremost, he said, is the customer.
“What customers want is business relevance; technology solutions that are relevant to making their business operate better,” Cohen said. “Business relevance comes in the form of intellectual property, your intellectual property. That’s your differentiator, that’s your expertise.”
Infrastructure sales, maintenance, break-fix services and desktop deployment no longer will generate sufficient income to sustain a business, according to Cohen.
But application development and management, process improvements, network and systems management and cloud integration are services that hold long-term, money-making potential.
“The reality is the cloud is nothing more than the same services we installed for customers individually, instead they’re now installed in a single data center,” said Cohen. “I can serve a lot of customers with one infrastructure.  Better service at a lower price is hard to compete with”
Cohen urged his audience to expand its vision of what IT services include, starting with the initial customer consultation. Just as accountants, doctors, lawyers and other professionals charge for every initial consultation so, too, should IT solution and service providers.
“You deserve to get paid for the knowledge you have and that you share with a customer,” Cohen advised.
Cohen also identified several other areas that IT service firms need to look at, including:
Mobility: “The device isn’t the story, it’s the data.” Personal data and corporate/business data are stored on the same device. There are business opportunities to help customers keep those two data categories separate.
Big data: More and more companies are leveraging big data to improve their business. Anywhere technology is being used is an opportunity for you.
Routing: By 2020, an estimated 50 billion devices will connect to the Internet. “Turn you skills in routing protocols to help your customers get more things on the Internet.”



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Monday, August 18, 2014

Report: Companies need more highly trained security experts


Job Survey Report:
Chief information officers need more IT professionals skilled in cybersecurity. Many organizations do not have proper response plans and need to focus on recruiting individuals skilled in Big Data networks or outsourcing to third parties to help assess risk exposure.


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Tuesday, August 12, 2014

2 states see highest IT job growth in first half of year


2 states see highest IT job growth in first half of year
Dice is reporting that Texas now follows California in its number of technology professionals after it added 8,100 tech jobs this year. The state now has more than 143,000 professionals in technology. Dice also noted significant growth for Florida, which added 4,100 tech jobs for the first half of the year. The state has been implementing new initiatives aimed at expanding its young tech workforce by hosting workshops for middle- and high-school students.



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Monday, August 4, 2014

New MCPD Windows Phone Developer certification



Microsoft has announced the release of the new MCPD Windows Phone Developer certification. Microsoft's description of the new 70-599 exam is as follows: 

"This exam is designed to test the candidate's knowledge and skills on designing and developing applications for the Windows Phone platform. Note that candidates who earn the MCPD: Windows Phone Developer certification will be required to show continuing ability to perform in this technology area by completing a recertification exam every two years." 

Exams 70-506 and 70-516 are prerequisites. For more information, click here.

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